FAQ

1 Where is your price list?
2 How do we begin the booking process?
3 Do you accept credit cards?
4 Where can we see the band perform live?
5 How do we know which band is best for us?
6 How can we be certain that the band will not be too loud?
7 What does the band need from us?
8 Will the band have a microphone and sound system available for us to use?
9 Will the band leader act as MC, making special announcements for our event?
10 How many breaks does the band take?
11 Does the band play CDs/iPod during their breaks?
12 Do you require a deposit and contract? How much is the deposit and when is it due?
13 Your band was absolutely great and we would like to pass your number along. Is that OK?
14 I didn’t find my question on this list. Can I call you?

Where is your price list?
Coconut Productions specializes in customizing its bands’ performances to perfectly fit the needs and tastes of each and every client. This is one of the reasons for our huge success. But because every event and every client is different, the size and configuration of the band also vary, as do the logistics of each venue. It would therefore be nearly impossible to print a price list to contain every possible combination of the many scenarios. Because of these many factors, we request that you call for a quote. After learning more about your specific needs and requests, we will give you an exact quote that will be fair, reasonable and accurate.

How do we begin the booking process?
Fill out our convenient online contact form or call us and let us know that you’d like to book the band. We will then send you our standard, 1-page Entertainment Contract. Please return the signed contract along with the applicable deposit, made payable to Frank Fakinos. It is important that you do so by the due dates listed in the contract in order to secure the booking. We will then contact you to let you know we’ve received the contract and deposit, and that you’re date is officially booked.

Do you accept credit cards?
No. This helps us to keep our costs down, which in turn, keeps your price down. Payments can be made with cash, personal check, company check or certified check.

Where can we see the band perform live?
Because we customize our performance for each client, the band’s size and configuration vary from event to event. Also, our schedule varies from week to week, and most of our performances are for private events. Therefore, please call us for a list of current public appearances for the band configuration that you are interested in.

How do we know which band is best for us?
Band leader, Frank Fakinos, has 30 years of professional experience and has performed for well over 5,000 events. This has given him an amazing expertise in knowing what would be perfect for you and your guests. Please call to let him know more about your event and your vision, and he’ll present some great suggestions and options for you.

How can we be certain that the band will not be too loud?
This band is comprised of seasoned professionals that completely understand the importance of a comfortable volume level. We are very good at keeping the volume level at an appropriate level for every guest at all times, especially during cocktails and mealtime. You will have no problem conversing while the music is playing. Our goal is for you to be extremely happy with ALL aspects of our performance.

What does the band need from us?
Specific logistical needs will be discussed during the booking process. In most cases, though, the band requires access to a nearby electrical outlet (unless playing at a beach or park where electricity is not available). The band also requires shade (if performing outdoors during daylight).

Will the band have a microphone and sound system available for us to use?
Are there additional fees for this?
A sound system and microphone can almost always be provided. (Exceptions include venues that have no electricity, such as beaches and parks, and venues that strictly forbid the use of amplification.) The cost of the band often includes the sound system. However, additional fees may apply depending on the size of the sound system needed and the logistics of setting up the sound system at your event site. Please call us to discuss the details.

Will the band leader act as MC, making special announcements for our event?
This is often available upon request and there is usually no additional fee for this. Please call us to discuss your specific needs and requests.

How many breaks does the band take?
Industry Standard allows for one 15-minute break during each hour of performance. However, as a courtesy, we eliminate one break. In other words, in a 4-hour booking the band will take three 15-minute breaks. In a 3-hour booking they will take two breaks. And so on.

Does the band play CDs/iPod during their breaks?
Yes. We have a variety of music, and we will play something during our breaks that is perfectly fitting to the style and mood of your party.

Do you require a deposit and contract?
How much is the deposit and when is it due?
Yes, we require a deposit and signed contract in order to lock-in the booking for you. The deposit is usually 50% of the total fee and is due one week after the contract is sent to you. The final balance is due on the day of the event. Sometimes the due dates can be modified to accommodate the payroll/accounts payable timetable of the client. Please let us know of any special requests.

Your band was absolutely great and we would like to pass your number along.
Is that OK?
Absolutely yes! By preference, our business is generated primarily by referral. We GREATLY appreciate (and encourage) you passing our number along to others.

I didn’t find my question on this list. Can I call you?
Absolutely! Never hesitate to call us with any questions or requests. We are happy to be of service any way we can!